NFIRS 5 Alive's new Performance Matrix breaks down performance into four matrices:
| 1. | Demand |
| 2. | Distribution |
| 3. | Distribution / Shift |
| 4. | Concentration |
The Performance Matrix is created under the "Juris. Profile" tab in Incidents. You may also create a Performance Matrix by selecting the Incidents you wish to include in the matrix and then opening the "Time Analyzer". Press the "Performance Matrix" button and follow the instructions on the screen.
Demand
The demand matrix quantifies service demand. All numbers that indicate quantity or percentage of quantity are printed in blue.
Demand is broken down by incident type. Percentages indicate the percentage of incidents occurring as follows:
| • | AM1 00:00 - 05:59 |
| • | AM2 06:00 - 11:59 |
| • | PM1 12:00 - 17:59 |
| • | PM2 18:00 - 23:59 |
Demand can be measured for the department, each station, each district, each D3_District and each vehicle. Here's an example demand matrix for station responses:
Distribution
Distribution measures performance based on goals set by your fire department. Compliance percentages 90% or greater are colored green; 80% or better yellow and less than 80% red:
Distribution / Shift
Distribution measurements are also broken down by shift:
Concentration
Concentration is also measured for all apparatus, EMS, engines and ladders:
